Cancellation Policy

Entitlement of Cancellation for Consumers

This cancellation deadline begins with the day you, or a third party designated by you, who is not the carrier, have/has taken possession of the products. In order to exercise your entitlement of cancellation, you must inform us by an unambiguous declaration.

The statement of cancellation must be addressed to:

Galaxy Blue Sapphire Plaza TS-01, 7th Floor, Sector-4, Greater Noida West- 201309 Uttar Pradesh

Notification that you are exercising your entitlement of cancellation prior to the expiry of the cancellation deadline is sufficient for adherence to the cancellation deadline.

Consequences of Cancellation

We are entitled to refuse repayment until we have received the goods back again or until you have provided evidence that you have sent the goods back, whichever occurs first. You shall return or hand over the goods to us immediately and in any case from the day you inform us of the cancellation of the contract. Dispatch of the goods prior to expiry of the deadline is sufficient for adherence to the deadline. You shall bear the direct costs of returning the goods.

Special Notices

When providing services, your entitlement of cancellation shall expire prematurely if the contract has been completed in full by both sides to your express wishes before you have exercised your right to cancellation.

Exceptions to the Entitlement of Cancellation

The entitlement of cancellation does not apply to items such as contracts regarding the supply of goods which have been manufactured to customer specifications or which are obviously tailored to personal requirements or are not suitable for return due to their nature (for example software).

End of Cancellation Policy